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Welcome to Saffron Hypnotherapy. Please read these terms and conditions carefully so that you understand your commitment and Saffron Hypnotherapy’s responsibilities.​

Cancellation and Refund Policy:

  • I value your commitment to my hypnotherapy services and also understand that life can be busy and sometimes unpredictable. Hypnotherapy sessions involve significant planning and preparation on the part of the therapist to ensure that your experience is effective and beneficial. In light of this, I kindly request a minimum of 24 hours’ notice for any session cancellations or rescheduling. This advance notice allows me to adjust our schedule and offer the appointment to another client in need.

  • Refunds will not be issued for cancellations but every effort will be made to reschedule the appointment.

  • Refunds will not be issued to clients who change their mind about continuing with hypnotherapy. This is because client scheduling, waitlists and time allocated to case preparation turn on anticipated workload.

  • Sessions cancelled with less than 24-hours notice will incur the full session fee. If you need to cancel, please call or email me as soon as you can.

I appreciate your understanding and cooperation in honouring this cancellation policy, which enables me to maintain the quality and continuity of my services.​

Therapeutic outcomes:

  • I am dedicated to working with you to reach your desired outcomes and goals through my therapeutic support. Like all therapy, results will vary and they depend partly on your mindset, motivation and commitment to engage with the process; including ‘out of session’ practise and reflection. Your active participation is key to our collaborative success.

  • Outcomes are greatly improved for clients who attend their allocated sessions in consecutive weeks. Too long a break between sessions reduces the cumulative impact and benefits of the therapy undertaken.

Please read the Informed Consent form (shared with you after the initial consultation) and the 'What is Hypnotherapy?' page of the website to understand how hypnotherapy works and the outcomes you can hope to achieve. Clinical hypnotherapy does not substitute the need to obtain medical advice.​

Session length:

A hypnotherapy session lasts approximately 1 to 1.5 hours in length. Please ensure that you allocate enough time for your session. If you are running late, please let me know as soon as possible. I will do my best to accommodate a full session but this cannot be guaranteed. Curtailed sessions will attract the full session fee.

Session conduct:

  • I adhere to the General Hypnotherapy Register’s (GHR) Professional Code of Ethics and Practice.

  • As a client, you agree to avoid alcohol and drugs prior to sessions (except medication prescribed by your doctor); arrive at sessions ready to engage; disclose honestly any issues or reasons why you are not suitable for hypnotherapy when asked. This is necessary for your own safety and wellbeing.

  • I am committed to fostering a safe and supportive environment for healing. If current or future sessions are discontinued for instances of antisocial behaviour, refunds will not be issued.


Our prices and plans:

  • I offer treatment packages for certain services such as: smoking cessation; weight loss, anxiety management and depression management - to support you in planning the investment that you are making in receiving hypnotherapy and to offer you the ideal number of sessions to effect change.

  • Individual sessions are also available but for optimum impact, the packages are recommended.

  • If you choose a package, further sessions may be booked if these are agreed to be necessary.


Booking and Payment:

  • To book a hypnotherapy session, please complete the online booking form and make the required payment. Payment details and pricing are available on

Questions or complaints:

  • If you have any questions or concerns about your therapy, please discuss them with your therapist first. I value your feedback and aim to provide the best possible experience for you.


Intellectual Property:

  • All content on this website, including text, graphics and logos is the property of Saffron Hypnotherapy and is protected by copyright laws.


Liability insurance:

  • As required by the General Hypnotherapy Register’s (GHR) Professional Code of Ethics and Practice, I hold Professional Indemnity, Public Liability & Product Liability insurance.

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